Clarification and Update:
When I originally wrote this post, the link to the piece in question was fine, but then it mysteriously died. Since then the author, James McWilliams, has reposted it on his website and kindly emailed me the link.
He also said I should have called him. I consider these critiques to be like book reviews. We are not obligated to interview the authors. In his case, however, McWilliams did have some details that were relevant and not included in his piece.
He said he did in fact call someone at Sea World, but he refused to include the response in his story, and then he quit his freelance blog at Forbes. I wrongly assumed he didn’t call Sea World, because that was how I understood the sequence of events as he presented them in his story.
The fact that he made a call to Sea World doesn’t change the main...